Responsible Gaming

Responsible gaming is based on the principle that gambling should always remain an enjoyable form of entertainment conducted with conscious self-control. At aud365, accessible exclusively via audbet-365.com, we are committed to supporting our players and providing comprehensive measures that encourage a safe, regulated, and responsible gaming environment. Players can rely on guidance and assistance at all stages to ensure their gaming experience is balanced and well-managed.

Risk Awareness

Aud365 recognises the existence of gambling-related risks and is dedicated to helping users identify early signs of problematic gambling behaviours in compliance with Australian regulatory standards.

How to Recognise Signs of Gambling Harm

Frequent Betting: Increasing the frequency or amounts wagered beyond your initial intentions or means.
Preoccupation with Gambling: Regularly thinking about gambling or reliving past gambling experiences outside of active play.
Chasing Losses: Repeatedly attempting to recover previous losses through continued gambling.
Neglect of Responsibilities: Allowing gambling activities to interfere with work, studies, family, or social commitments.
Financial Strain: Experiencing debt, borrowing money, or selling possessions to fund gambling.
Emotional Distress: Feeling anxiety, irritability, or depression associated with gambling outcomes.
If you identify with several of the above, consider further self-assessment or professional support.

Self-Assessment Test

Reflect on the statements below. If you answer "yes" to several, you may benefit from seeking advice or support:

Do you gamble longer or more frequently than you plan?
Have you tried to control, cut down, or stop gambling without success?
Do you feel restless or irritable when attempting to reduce gambling?
Does gambling cause problems with relationships or work?
Have you lied to family or others about your gambling?
Are you reliant on gambling for emotional relief or financial solutions?

Legal Note: Under Australian Law, gambling providers must promote player protection and risk-awareness initiatives.

Limits & Tools

In strict accordance with AU gambling laws and best industry practices, aud365 at audbet-365.com provides easily accessible player protection tools to promote responsible gaming and self-regulation.

Setting Deposit Limits

Log in to your player account at audbet-365.com.
Navigate to the Responsible Gaming section in your account settings.
Select Set Deposit Limits.
Enter your preferred daily, weekly, or monthly deposit amount limits (in AUD, e.g., $200 per week).
Save and confirm changes. Limits take effect immediately and cannot be increased until the set period expires, in accordance with Australian regulatory policy to prevent impulsive changes.

Time Limits and 'Time-Out' Breaks

Session Timers: Use the Set Session Time Limit option in your account to restrict continuous play (e.g., limit each session to 1 hour).
Take a Break ('Time-Out'): Select 'Time-Out' in your responsible gaming menu. Choose a pause from 24 to 72 hours; this blocks access for your chosen duration with no gameplay allowed.

Regional Compliance: Australian law requires that all limits tools be user-configurable, clearly presented, and irreversible within the selected duration to maximise player protection.

Self-Exclusion

Aud365, following Australian legislation and National Self-Exclusion Register guidelines, offers a secure self-exclusion process for individuals seeking temporary or permanent breaks from gambling on audbet-365.com.

How to Request Self-Exclusion

Sign in to your account at audbet-365.com.
Go to Account Settings > Responsible Gaming > Self-Exclusion.
Select your preferred exclusion period (choose from 6 months, 12 months, or lifetime; extendable up to 2025 and beyond).
Confirm your self-exclusion request by following all on-screen instructions and agreeing to the permanent or temporary block.
If you need help, contact support using the methods listed in the Contact & Feedback section of this page.

Consequences & Obligations

No Account Access: During an active self-exclusion, you cannot log in, place bets, or access your player account.
No Withdrawals: Withdrawals are suspended during the self-exclusion period; contact support via email for refund inquiries if needed.
Irrevocability: Self-exclusion is binding for the full period selected in line with AU law and may only be reversed following formal reassessment after expiry.

Legal Disclaimer: Aud365 fulfills all obligations under Australian regulations but notes that for complete effectiveness, players are encouraged to register with the National Self-Exclusion Register (BetStop) as well as implement device-level blocks where appropriate for full coverage across all licensed gambling providers.

Support Resources

For expert support, players and their families can access the following independently operated professional services, suitable for individuals within Australia and internationally:

Gambling Help Online (Australia): 24/7 crisis counselling, live chat support, and information.
Website: https://www.gamblinghelponline.org.au
Helpline: 1800 858 858
GAMCARE: Specialised in providing online tools, telephone counselling, and treatment for those affected by gambling harms in the UK and accessible in Australia for advice resources.
Website: https://www.gamcare.org.uk
Gamblers Anonymous: Peer-led support groups for gamblers wishing to maintain recovery and abstinence; operates local meetings and online forums.
Website: https://www.gamblersanonymous.org
BetStop (National Self-Exclusion Register): Government-run register for self-exclusion from all licensed online wagering services in Australia.
Website: https://www.betstop.gov.au
Kids Helpline (Family Support): Provides resources and counselling for families impacted by gambling-related concerns.
Website: https://kidshelpline.com.au
Helpline: 1800 55 1800

Disclaimer: The above services are independent of aud365 and audbet-365.com. Interventions and support provided are subject to the relevant service's privacy and confidentiality guidelines.

Help for Family

Gambling issues affect not only individuals but also their loved ones. Aud365 provides guidance for family members seeking to assist someone struggling with gambling:

Supporting a Loved One

Open Conversation: Approach the subject compassionately and without judgement, listening respectfully and encouraging honest dialogue about gambling.
Inform About Support: Share information and links to both professional resources and peer forums such as Gambling Help Online - Support Someone and Gamblers Anonymous Family Groups.
Seek Peer Support: Consider online family forums or moderated chats for relatives impacted by gambling, such as Gamblers Anonymous Family Support.
Professional Intervention: Where appropriate, recommend or facilitate access to a qualified psychotherapist, clinical support, or one of the listed hotlines.
Safety First: In cases of financial, emotional, or physical harm, prioritise safety and consider seeking legal or professional guidance.

Operator's Commitment

Aud365, operating solely under the audbet-365.com platform for Australian users, adheres strictly to all responsible gaming obligations and employs advanced internal controls to detect and address risky gambling behaviour.

Risk-Check Procedures

Real-Time Behavioural Analytics: Patterns of high-frequency betting, rapid deposit increases, or signs of extended, continuous play are monitored continuously.
Automated Warning Messages: Players displaying unusual risk indicators receive obligatory warning notifications and tailored responsible gambling messages.
Proactive Support: Upon identification of significant risk markers (e.g., breaches of self-imposed limits, loss chasing), the responsible gaming support team may initiate direct contact to offer assistance, provide information regarding self-limitation and exclusion, or recommend third-party counselling services.
Data Privacy Compliance: All risk assessments comply with Australian privacy and data protection laws. Personal data is handled in accordance with the Privacy Act 1988 (Cth).

Obligations: In accordance with AU law, aud365 reserves the right to intervene, suspend, or restrict accounts where responsible gaming risks are identified, always acting in the best interest of player protection.

Updates

Any material changes to the responsible gaming policy or related player protection practices will be communicated using at least one of the following channels:

E-mail Notification: Players registered on audbet-365.com will receive advance notice of changes to responsible gaming terms directly via their provided e-mail address.
Website Banner: Updates will be announced via a prominent banner or notice within the Responsible Gaming section of the audbet-365.com website.

Last Updated: 26 June 2025

Contact & Feedback

Players requiring advice, requesting support, or wishing to provide feedback can reach the aud365 Responsible Gaming Team as follows:

Official Website: https://audbet-365.com (navigate to 'Responsible Gaming - Contact Support')
E-mail: [email protected] (subject: Responsible Gaming)
Online Contact Form: Available via the website 'Contact Us' section specifically for responsible gaming inquiries and self-control support requests.

All communications are handled confidentially by experienced responsible gaming professionals. For urgent support outside of business hours, refer to the Support Resources section above for 24/7 hotlines.

Legal Notice: Aud365 makes every effort to ensure effective and lawful compliance with all Australian responsible gaming requirements. Users are encouraged to participate actively in their own protection and to contact support immediately if any concerns arise regarding gambling behaviour.